Job Description
Position Functions/Key Responsibilities:
- Manage and operate the Point-of-Sale system (create users, create items & customers, edit, clean up listing, when necessary, etc.)
- Maintain and manage relationship with POS provider and assist with problem solving
- Maintain and manage customer relationships; do sales calls especially with customers whose orders may be declining
- Communicate with Sales team including Store Clerk in a timely manner regarding new products, price changes, and revised routes
- Schedule department meetings with Sales Teams to ensure efficiency and consistency in sales targets and to discuss any issue that may become a deterrent to effective sales management
- Create invoices mainly for the island customers and also special requests
- By the 12thof each month, accurately balance, prepare and submit monthly sales reports for tax purposes to Office Manager
- Prepare and submit weekly sales reports to Administration Manager
- Balance daily sales per route, store and market sales
- Verify phone credit sales report on a monthly basis
- Provide oversight with store personnel and store operation; perform daily close down duties for the store
- Verify truck and store inventory reports and Directors and Non-directors’ reports for submission to Administration Manager in a timely manner
- Coordinate all sales activities with Dispatch, Store Clerk and Sales team; includes product rationing when required
- Supervision of Sales Team (Salesmen, Sales Associate, Store Clerk); train new personnel
- Coordinate with Mechanic regarding any issues with delivery trucks
- Record credit invoices and payments into QuickBooks for customers and employees; provide HR Administrator with updated employee balances for payroll purposes in a timely manner (by noon on Tuesday before Payroll)
- Monitor and ensure employees credit limit do not exceed approved amount per pay period
- Create and send out monthly customer statements in a timely manner; monitor collections and do required follow-up with customers pending payments
- Conduct and manage business relationship with the British Army which entails the preparation of quotations, sourcing of requested products, preparation of delivery note, invoicing; provide statement of account and do journal entries into QuickBooks.
- Monitor Accounts Receivables and follow up for timely collections accordingly
- Assist Customers with Credit Application process
- Provide auditors with year-end value of all meat products in the Plant and Store
- Verify, record and file all deposit slips
- Customer Complaint Management
- Manage and answer email account
- Required to work overtime (shifts)
- Update procedural manual for position
- Cross train for a desk that may be within range of experience or expertise and as identified by Management
- Perform any other reasonable task assigned by Management.
Benefits:Â
- Meat discounts
- Job security
- Room for growth
- Uncertified sick leave
