Department: People, Recruiting, Culture (PRC) & Environmental Health, Safety, and Security (EHSS)
Reports To: Group Director – PRC & EHSS, Director of Onboarding
Location: Belize
Employment Type: Full-time

👉👉BILINGUAL IS A PLUS.  ⭐⭐

Position Summary

The Business Administrator is responsible for providing comprehensive support across both PRC and EHSS functions. This role plays a critical part in ensuring smooth day-to-day site operations, managing recruitment activities, coordinating EHSS-related vendor relationships, and supporting staff welfare through effective transportation and facility oversight. The ideal candidate will be detail-oriented, people-focused, and able to respond quickly to operational and emergency needs while upholding the highest standards of service and compliance.

Key Responsibilities

Recruitment & Onboarding

• Support the recruitment process by sourcing, screening, and scheduling candidates
in alignment with business needs.
• Coordinate new employee onboarding activities, including access to company
systems, ID cards, and transportation app registration.
• Maintain candidate and employee records, ensuring compliance with company
standards and local labor regulations.
EHSS Coordination & Site Operations

Client-Specific

• Serve as the primary point of contact for facility repairs and maintenance, coordinating with vendors to ensure timely resolution of issues.
• Supervise cleaning staff, oversee schedules, and ensure that all workspaces meet cleanliness, hygiene, and safety standards.
• Monitor and report on facility repair needs, escalating to vendors or management as appropriate.
• Manage access control for the site, including issuance, monitoring, and retrieval of ID cards and access credentials.
• Support EHSS compliance by maintaining records, assisting with audits, and reporting any potential hazards or breaches.

Transportation & Staff Support

• Coordinate daily staff transportation, including scheduling and communication with transportation providers.
• Maintain accurate transportation rosters, routes, and updates in the employee transportation app.
• Be on call to respond to transportation-related emergencies, ensuring continuity of service and staff safety.
• Track and resolve transportation complaints or issues in a timely and professional manner.

General Administration

• Prepare reports, presentations, and updates for the Group Director – PRC & EHSS on recruitment, EHSS, and transportation activities.
• Maintain effective relationships with internal stakeholders and external service providers.
• Assist in budget monitoring for EHSS and transportation functions.
• Provide administrative support as required to ensure efficient operations.

Qualifications & Skills

• Bachelor’s Degree in Business Administration, Human Resources, Management, or related field (or equivalent experience).

Client-Specific

• Minimum 3 years of experience in administrative, recruitment, or EHSS support roles; experience in a BPO or corporate environment preferred.
• Strong organizational, multitasking, and problem-solving skills.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite and HR/administrative software tools.
• Ability to remain calm and effective in emergency or high-pressure situations.
• Proven ability to work independently while managing multiple stakeholders and priorities.

Key Competencies

• Leadership & Supervision – Ability to guide and oversee cleaning and transportation staff/vendors.
• Attention to Detail – Ensures accuracy in recruitment, reporting, and compliance activities.
• Problem Solving & Decision Making – Responds effectively to site issues and emergencies.
• Collaboration – Works closely with cross-functional teams, vendors, and leadership.
• Customer Service Orientation – Prioritizes staff and operational needs, ensuring timely and effective resolution.

Working Conditions

• Standard office environment with regular on-site responsibilities.
• Availability to respond to emergencies outside normal working hours.
• Interaction with employees at all levels, external vendors, and transportation provide