Job Description
Position Summary
The Inbound Sales Representative owns the full sales cycle for inbound B2C sellers engaging. From first response to closed revenue, you are responsible for qualifying, consulting, handling objections, and converting prospects into active users of the platform. This is a revenue generating role, not a lead routing position. You will manage your own pipeline, control deal progression, and drive measurable revenue impact. Speed, discipline, and strong closing ability are critical to success.
Key Responsibilities
1. Full Cycle Sales Ownership
- Respond to inbound inquiries across phone, email, SMS, and chat with urgency and professionalism.
- Qualify prospects by identifying motivation, timeline, inventory profile, and fit.
- Conduct consultative sales conversations that position model clearly and confidently.
- Advance opportunities through discovery, objection handling, and close.
- Own the deal until activation, onboarding, or first transaction is completed.
2. Pipeline Management and Revenue Execution
- Maintain a structured and prioritized sales pipeline within the CRM.
- Execute disciplined follow up sequences to maximize conversion.
- Re engage stalled opportunities and revive dormant leads.
- Forecast accurately and manage activity levels to consistently meet or exceed quota.
3. Objection Handling and Value Positioning
- Confidently address objections related to commission, pricing, process, timing, and competition.
- Clearly communicate marketplace advantage and revenue potential.
- Control conversations and guide prospects toward commitment.
4. Cross Functional Handoff and Collaboration
- Collaborate with Operations, Services, Sales, and Success teams as needed to support objectives
- Provide structured feedback to Marketing on lead quality and messaging effectiveness.
- Share common objections and competitive insights to improve positioning.
5. Customer Experience and Brand Representation
- Deliver a high quality, consultative experience across all channels.
- Build trust quickly and represent the brand with confidence and clarity.
- Balance responsiveness with professionalism and precision.
Required Skills and Qualifications
Experience
- 2 to 5 years of experience in a full cycle sales role, ideally in marketplace, SaaS, or high velocity inbound environments.
- Proven track record of closing deals and consistently achieving or exceeding quota.
- Experience managing an entire sales cycle independently.
- Proficiency in CRM systems and pipeline management tools.
Core Competencies
- Strong consultative selling skills.
- Confident closer who asks directly for commitment.
- High urgency and responsiveness, understands speed increases win rates.
- Strong objection handling and negotiation ability.
- Organized and metrics driven.
- Comfortable operating in a fast paced, performance oriented environment.
Education
- Bachelor’s degree or equivalent practical experience preferred.
How You Operate
- You own revenue outcomes, not just activity volume.
- You are disciplined in follow up and pipeline management.
- You ask direct qualifying questions and control conversations.
- You are resilient and motivated by targets.
- You use metrics such as conversion rate, average deal size, and sales cycle
- length to improve performance.
- You take responsibility for wins and losses.
Key Performance Indicators
- Revenue generated
- Quota attainment
- Lead to close conversion rate
- Average deal size
- Sales cycle length
- Inbound response time
- CRM hygiene and forecast accuracy
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- Ability to work from home
- Networking requirements → Download 30 Mbps, Upload 15 Mbps, fixed broadband (fibre or cable). Must be able to support video calls and screen sharing reliably
- Fluent in English, both written and speaking
