Human Resource Generalist
@Outsourcing Management Belize Limited (itel) posted 8 months agoJob Description
REPORTS TO: Group Director, People Resource and Culture
⭐⭐⭐Bilingual is a Plus ⭐⭐⭐
JOB SUMMARY:
The Human Resources Generalist is responsible for performing HR-related duties. This position carries out responsibilities in the following functional areas: benefits administration, employee relations, performance management, onboarding, policy implementation, and employment law compliance
KEY RESPONSIBILITIES:
• Be the champion of the employee handbook and policies of the organization.
• Assists in the development and implementation of personnel policies and procedures, client group leaders in employee relations investigations such as disciplinary procedures and appropriate corresponding paperwork/documentation (e.g. Corrective Actions, PIPs). • Assist in the implementation and management of leave processes (i.e.: administration tracking) • Maintain employee files and records in electronic and paper form
• Identify and initiate human resource process improvements.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Conduct new employee orientations, presenting company policies and assist in orientation scheduling and preparing new hire packages.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Be the 1st point of contact for employee
• Process pay rate changes employees promotions, training to prod, market adjustments in HRIS.
• Support the HR Site Lead in attrition management, monitoring and analysing turnover to develop.
• Manage employee benefits and communicate with insurance companies and vendors to ensure accuracy and timeliness of onboarding and offboarding of employees.
• See to the proper offboarding and onboarding of employee in alignment with Talent Acquisition and other shared services partners.
• May assist with recruiting as required.
• Manage onsite vendor contracts (foodservice, medical services, transportation etc)
• Conduct exit interviews.
• Performs other duties as assigned.
QUALIFICATIONS AND EXPERIENCE
• Bachelor’s Degree in Human Resources, Business Administration, or related field.
• 1+yrs HR Generalist experience in the BPO sector or government agency is desired
• Strong knowledge of Labour Laws and fair Labour practices, recruiting and employee reactions
• Knowledge of legislations pertaining to employment
• Experience supporting hourly employees and client groups
Client-Specific
• Knowledge of HR Systems
KEY COMPETENCIES:
● Strong communication skills (oral/written)
● Proficient in Microsoft Word, Outlook, PowerPoint and Excel. Experienced with Google Docs
● Excellent time and project management skills.
● Adaptability to learn a variety of HR software programs.
● Strong Analytical and problem-solving skills.
● Flexibility, team orientation and willingness to learn.
