Human Resources Manager

OBJECTIVE/PURPOSE:
The Human Resources Manager is integral to fostering the growth and success of St. Francis Xavier Credit Union Limited (SFXCU). This role involves managing and enhancing the HR functions,
including recruitment, compensation, benefits management, and employee relations. The HR Manager is tasked with developing strategic HR initiatives that align with the credit union’s goals,
ensuring compliance with employment laws, and promoting an inclusive and engaging work environment.

PRINCIPAL ROLES & RESPONSIBILITIES:
Financial – 40%
● Develop and manage the HR department budget, ensuring efficient allocation of resources.
● Monitor and control expenses related to recruitment, training, and employee benefits (including rewards and recognition).
● Conduct regular reviews of compensation structures to ensure competitiveness in the job market and collaborate with finance to analyze the need to adjust salary and benefits budgets based on market trends.
● Partners with the Board of Directors, its executive officers, and the leadership team to understand SFXCU’s human capital needs to achieve its strategic goals and objectives, developing and executing effective talent strategy(s) related to recruitment, retention, and succession planning.
● Develop and maintain an effective training program that includes a cross-training program to support SFXCU’s business continuity plan.

Internal Business Process – 30%
● Develop, review, and update HR policies and procedures to align with legal requirements and organizational goals, establishing internal controls to ensure consistent implementation and adherence to HR policies across the credit union.
● Oversee the recruitment process, from job postings to candidate selection and onboarding, streamlining internal processes for a smooth and efficient onboarding experience for new hires.
● Ensure the accuracy and security of HR data and information, including employee records, benefits, and performance, maintaining transparency and accessibility for stakeholders.
● Implement and manage the performance appraisal system to ensure its effectiveness in purpose, i.e., measuring and enhancing employee performance in alignment with the credit union’s needs.
● Advise and support managers in performance management processes and employee development plans.

Member – 20%
● Foster positive employee relations by addressing concerns and resolving conflicts, promoting a healthy work environment by considering work-life balance (job characteristics), employee voice
and participation, diversity and inclusivity, and other contemporary HR best practices.
● Implement employee engagement initiatives to enhance the overall employee experience.
● Establish effective communication channels to inform employees about HR policies, procedures, and organizational updates.
● Gather feedback from employees to continuously improve HR processes and practices.
● Oversee employee disciplinary meetings, terminations, exit interviews, and investigations.

Learning & Growth – 10%
● Identify training needs and coordinate professional development programs,
● Encourage a culture of continuous learning and growth by providing opportunities for skill enhancement.
● Develop and implement succession planning strategies to identify and nurture talent within the credit union, ensuring a pipeline of qualified candidates for key roles.
● Develop and lead team-building initiatives to promote team and cross-function synergy.
● Conduct periodic performance evaluations of department staff, providing constructive and timely feedback.

SKILLS REQUIRED:
Knowledge
● To ensure adherence within SFXCU, an in-depth understanding of the labor laws of Belize, particularly employment regulations and compliance requirements, is required.
● Knowledge of compensation structures, benefits administration, and strategies for creating competitive and equitable compensation packages.
● Understanding employee relations principles, conflict resolution, and strategies for fostering a positive work environment.
● Expertise in recruitment processes, including sourcing, interviewing, and candidate selection, with an awareness of industry trends and best practices.
● Knowledge of training needs analysis, curriculum development, employee development, and skill enhancement strategies.
● Familiarity with HR metrics and analytics to assess workforce trends, measure HR effectiveness, and inform strategic decision-making.

Skills
● Excellent interpersonal, negotiation, and conflict-resolution skills.
● Excellent verbal and written communication skills to convey complex HR information, policies, and procedures to diverse audiences.
● Strong conflict resolution skills to address employee issues and concerns effectively while maintaining a positive workplace environment.

Negotiation skills to facilitate agreements in employment-related matters, such as compensation, benefits, and employment contracts.
● Analytical and problem-solving skills to identify HR challenges, develop solutions, and implement effective HR strategies.
● Skill in managing and facilitating organizational change, restructuring, or policy revisions while minimizing disruption.
● Adequate time organizational and management skills to prioritize and manage multiple HR functions and projects simultaneously.
● Proficient with Microsoft Office Suite and related software.
● Proficiency with or ability to quickly learn to navigate HRIS and talent management systems.

Abilities
● Ability to prioritize tasks and delegate them when appropriate.
● Leadership abilities to guide and inspire the HR team, influence organizational culture and contribute to overall leadership initiatives.
● A strategic mindset is needed to align HR practices with SFXCU’s goals, anticipate future workforce needs, and contribute to strategic planning.
● Ability to adapt to evolving HR trends, organizational needs, and external factors impacting the workforce.
● Cultural competence to navigate diverse work environments, promoting inclusivity and understanding of varying perspectives.
● Adherence to ethical standards and a commitment to maintaining integrity, professionalism, and confidentiality in handling sensitive HR matters.

WORK EXPERIENCE:
Five (5) years of human resources management experience, with a focus on financial and operational aspects and a strong understanding of Belize’s Labour Laws, regulations, and HR best practices.

EDUCATION:
Bachelor’s degree in Human Resource Management, Business Administration, or related field, Master’s degree in HRM or Business administration or relevant certifications preferred.

PERFORMANCE STANDARDS & REVIEWS:
The supervisor(s) undertake an annual performance review to determine the capacity to meet the role’s demands, where additional skill training is required, and what job satisfaction is obtained.