ORGANIZATIONAL CONTEXT FOR THE ROLE OF MANAGER, POLICY AND AFFILIATE RELATIONS

The Social Security Board (SSB) is a statutory body whose mission is to provide a customer-centered and financially sustainable Social Security Program that provides lifetime coverage to its beneficiaries. Achieving this mission requires SSB to deliver a dynamic social insurance program that will provide a guaranteed level of protection: effectively, efficiently, and inclusively.

The demand for SSB’s programs and services continues to increase, even more so amid national and global economic, socio-economic, and demographic changes and challenges. To thrive and continue to achieve its mission, SSB must institute effective socio-economic and demographic strategic policy interventions and reform measures and continuously engage in evidence-supported governance and decision-making.

ROLE SUMMARY

The Manager, Policy and Affiliate Relations assist SSB in being more dynamic and responsive to the evolving needs of the public and the changing environment by coordinating policy management frameworks and conducting proactive studies for social protection policies, including impact assessment of current and proposed reform measures, to strengthen social protection programs, policies and policy frameworks needed for key strategic interventions, risk management and evidence-supported governance and decision making.

The role of Manager, Policy and Affiliate Relations also exists to promote and continuously strengthen mutually beneficial and harmonious ties and relations with regional and international SSB-affiliated bodies and organizations, including, but not limited to, International Labor Organization (ILO), Council of Social Security Institutions in Central America and the Dominican Republic (CISSCAD), International Social Security Association (ISSA), CARICOM Heads of Social Security, Interamerican Conference of Social Security, and Interamerican Centre for Social Security Studies.

KEY AREAS OF RESPONSIBILITY  AND ASSOCIATED ACTIVITIES

1.      Corporate Policy Management

1. Lead and coordinate the process of policymaking to govern social security programs guided by SSB’s policymaking
2. Oversee policy development and management processes, ensuring associated document formats, templates, and content are standardized across business processes associated with social security
3. Manage a comprehensive archive of all instruments, forms, templates, work plans, and other documents associated with the policy life cycle.
4. Ensure that instruments associated with the policy life cycle comply with the most current rules, regulations, guidelines, and
5. Provide technical guidance on appropriate modalities and instruments for effective implementation of
6. Provide strategic advice, options, and recommendations to executive leadership on matters about the policy continuum and needed improvements.
7. Prepare concise policy briefs on relevant social protection topics as

2.      Social Protection Policies and Programs

1. Develop, implement, and monitor the performance and effectiveness of social protection programs in achieving SSB’s strategic goals and priorities, proposing and/or implementing appropriate corrective steps to realign or adjust program structure and content for maximum
2. Critically review and assess the existing social protection policy framework in the context of ongoing local development and growth challenges and propose appropriate strategies to address or resolve the framework
3. Prepare quarterly reviews of key social security performance indicators associated with social protection policies and

programs.

3.      Impact Assessment

1. Provide periodic and ad hoc analysis and reports of local socio-demographic and economic changes, dynamics, and
2. Develop, implement, and administer methods and systems for conducting research, analysis and impact assessment of social protection policies and programs.
3. Conduct regular and proactive research to anticipate the impact of socio-demographic and economic changes on social

protection policies and programs.

4.      Manage Affiliate Relations

1. Develop and maintain a current register of local, regional, and international organizations and bodies with whom SSB is
2. Coordinate and oversee the planning and execution of official functions and events involving affiliate bodies and

organizations.

5.      National Social Protection Agenda

1. Actively champion the national social protection agenda and the expansion of social protection in

6.      Lead the Policy and Affiliate Relations Department

1. Conduct human resources planning, management, and development for staff
2. Engage in budget planning, preparation, management, and
3. Provide on-the-job training for the department
4. Provide progress reports as required by the division’s General

ROLE REQUIREMENTS

Minimum Education and Experience Requirements:
1. Advanced university degree (Master’s Degree or equivalent degree) in Social Protection, Social Sciences, Demography/ Population Studies, Public/Social Policy, or Public Sector Management.
2. Five (5) years work experience in any one or combination of the following areas:
a) Social protection analysis.
b) Social protection management.
c) Public/Social Policy.
d) Demography/population studies.
e) Preparation of economic and socio-economic plans and related policy formulation and implementation.
f) Socio-demographic development planning.
g) Mathematics and statistics.
h) Social, demographic, economic and financial monitoring.
i) Research, evaluation, and impact assessment of social protection programs.
j) Statistical and econometric software and programs.
k) Project management.
l) Public sector management.
m) International relations.
n) Supervisory experience.

Additional qualifications and experience which are considered assets(s):
1. Publication in local, regional, or international academic journals.
2. Fluency in written and spoken Spanish.

Functional and Technical Competency Requirements (Specialized Skills, Knowledge, Abilities and Expertise):

1. Knowledge of the Social Security Board’s mandate, vision, mission, roles, responsibilities and organizational structure, to provide subject matter input, advice and analysis in support of the formulation of social security policies, programs, and service offerings; to coordinate and/or participate in cross-functional committees, projects and working groups; and to provide strategic advice to executive leadership on matters about policy direction, the policy-service continuum, and measurement and evaluation of key performance indicators and other factors impacting its strategic priorities.

2. Knowledge of good governance principles and practices as they relate to the management and administration of social security systems and programs.

3. Knowledge of project management theory, principles, and practices.

4. Demonstrated knowledge of the Belizean, regional and global economy.

5. Extensive knowledge and understanding of the workings of public policy mechanisms and systems and the process of developing, implementing, managing, and monitoring the impact and effectiveness of such mechanisms and systems.

6. Extensive awareness of regional and international growth challenges and their impact on the local economy.

7. Knowledge of the role, programs and services of various external partners and stakeholders whose work influences or has
implications for SSB’s strategic goals and initiatives.

8. Sound mathematical and statistical knowledge with demonstrated skills in data gathering and analysis.

9. Proven ability to work with diverse teams; communicate and engage effectively with management and executive leadership on a wide range of policy, demographic, and social protection issues; effectively build partnerships that are of strategic importance and value to the prudent management of the Social Security Fund.

10. Ability to communicate concepts, practices, principles, ideas, information or data on demographic and socio-demographic issues in unambiguous and relatable terms and at the literacy level of the target audience.

11. Superior organizational skills to effectively plan and prioritize work in line with divisional and organizational needs and priorities.

12. Superior qualitative and quantitative research skills using a wide range of research methodologies supported by the ability to undertake independent research on topics/areas of strategic importance to the Social Security Fund.

13. Superior interpersonal, relationship management and communication skills to build and maintain successful, mutually beneficial and value-adding partnerships and working relationships at all levels within and outside the organization.

14. Superior writing, proofreading, and editing skills.

15. Superior analytical ability to research, analyze, integrate, and prepare options and recommendations on strategic, forward-looking, cross-functional issues or on matters which may have implications for current and/or proposed social security programs.

16. Skill in preparing and delivering impactful and understandable in-person and virtual presentations and learning content to audiences of different organizational levels, and varying backgrounds and literacy levels.

17. Strong leadership and management skills.

In fulfilling the key responsibilities and achieving the expected results of the role, the Manager, Policy and Affiliate Relations:

1. Reports directly to the General Manager, Policy, Research and Actuarial Services and leads and oversees the work of a team of technical professionals.

2. Actively participates in activities of affiliate bodies and organizations (e.g., ISSA, CISSCAD, etc.) to remain knowledgeable of the latest developments, trends, experiences, and good governance practices in social security management and administration.

3. Represents SSB nationally, regionally, and internationally at socio-demographic-related conferences, conventions, seminars, meetings, committees, public hearings, and other related fora.

4. Remains current on regional and international standards and practices for social protection policy design, implementation, monitoring and evaluation.

5. Remains current on developments and changes in legislation, regulations, international standards, and research relevant to SSB and its programs and services; remains current on developments in the field of social security/social protection systems and related spheres.

6. Reports on relevant developments, trends and changes in legislation, rules and regional and international standards and practices which impact social security/social protection systems and programs.

7. Continuously engages with concerned officials and relevant stakeholders such as government ministries, non-government organizations, employer’s associations, trade unions and regional and international affiliates such as ISSA, CISSCAD, ILO, CARICOM, to advance and achieve organizational aims, objectives, and priorities.

8. Fully embraces the vision and mission of SSB and works within SSB’s Accountability Framework.

9. Assertively and proactively carries out all key responsibility areas and associated activities without undue prompting.

10. Demonstrates knowledge of and consistently enforces SSB’s human resources policies, directives, guidelines, processes, and
procedures.

11. Engages in ongoing organizational capacity building through:
a) Clear communication with staff and all stakeholders on contemplated reform measures, their implications, and milestones and timelines involved.
b) Engaging in activities to develop management and staff capacity to deliver sound evidence-supported decisions and programs.

12. Performs as an active member of the Policy, Research and Actuarial Services division, building and maintaining effective working relationships within and outside the division.