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Maria Gonzales

Customer Service

Sector: BPO's

Member Since, November 22, 2024

About Me

  • Academic Level Diploma
  • Industry Marketing

About me

Dedicated customer-focused professional with experience in case management, sales support, and client communication. Proven ability to manage multiple tasks effectively and enhance customer satisfaction.

Education

  • Diploma (2012 - 2016) Gwen Lizarraga High School

Work & Experience

  • Global.com (2024 - 2024 ) Customer Service Agents

    Customer service agent

  • Protel BPO (2024 - 2024 ) Sales and Customer Service Agent

    Assist customer with updating their case or providing with the status of their case if we need documents reach out to them and let them know on sale we dealt with providing promotions and assisting the customer on her to make a purchase on their end or we make the purchase for them adding coupons

 
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